Privacy Policy

This Privacy Policy explains how DateNight collects, uses, stores and shares personal information when you use lysogenicgames.com, purchase DateNight products, use the Game Vault, contact us or otherwise interact with DateNight online.

1. Who we are

DateNight is a trading name of Aaron Johnson, trading as DateNight.

Our business and correspondence address is:

DateNight
124 City Road
London
EC1V 2NX
United Kingdom

For data-protection purposes, Aaron Johnson is the controller of the personal information described in this Privacy Policy unless stated otherwise.

Our primary contact route is the Support section of the DateNight website.

You can also contact us in relation to privacy or data-protection matters at:

support@datenightdeck.com

In this Privacy Policy, “DateNight”, “we”, “us” and “our” refer to the person or business trading as DateNight.

2. What this Privacy Policy covers

This Privacy Policy applies to personal information processed through or in connection with:

lysogenicgames.com;
purchases of DateNight products;
checkout and order fulfilment;
the DateNight Game Vault;
game registration and verification;
save and retrieve game functionality;
rewards and punishments;
reward sending and redemption functionality;
Support and contact functionality;
marketing communications;
security and abuse-prevention systems;
cookies and similar technologies; and
other DateNight website features we may introduce from time to time.

3. Personal information we may collect

The information we collect depends on how you use DateNight.

3.1 Identity and contact information

We may collect information such as:

your name;
email address;
delivery address;
billing address, where applicable;
telephone number, where supplied;
recipient contact information that you deliberately provide when using a relevant DateNight feature; and
other contact information you provide to us.

3.2 Order and transaction information

When you place an order, we may process information including:

products ordered;
order number;
order value;
delivery method;
delivery status;
payment status;
refunds or cancellations;
returns;
discounts or promotional codes; and
information reasonably required to investigate payment, delivery or order problems.

Payments are processed through Stripe or another payment provider displayed during checkout.

We do not need to receive or store your complete payment-card details in order to operate the DateNight store. Payment providers process payment information in accordance with their own privacy practices and security requirements.

3.3 Game Vault and gameplay information

Where you use the Game Vault, we may process information including:

registration or verification information;
access or retrieval codes;
saved game state;
cards or gameplay information;
rewards and punishments;
scores and game history;
reward sending information;
reward-redemption information;
the identity or contact information of an intended recipient where required by the feature; and
other gameplay information you choose to save.

The exact information stored may change as Game Vault functionality develops.

3.4 Support and communications

If you contact DateNight through Support or another permitted communication channel, we may process:

your contact details;
your order or game reference;
the content of your request;
correspondence between you and DateNight;
information you provide in connection with the issue; and
technical or administrative information necessary to investigate and resolve it.

3.5 Marketing information

Where relevant, we may process:

whether you have opted into or out of marketing;
your email address;
records of consent or marketing preference;
unsubscribe information; and
limited information about delivery or interaction with marketing communications where the relevant technology is used lawfully.

3.6 Technical, security and usage information

When you use the website, we may automatically collect or generate information such as:

IP address;
browser type;
device type;
operating system;
approximate technical location derived from network information;
pages or features requested;
timestamps;
server and application logs;
verification and security events;
rate-limit information;
error and diagnostic information;
suspected fraud or abuse signals; and
cookie or similar-technology preferences.

Some of this information may not identify you by itself but may constitute personal information when combined with other information.

4. Where we obtain personal information

Most personal information comes directly from you when you:

place an order;
register or verify access;
use the Game Vault;
save or retrieve a game;
send or redeem a reward;
contact Support;
enter a promotion;
choose to receive marketing; or
otherwise interact with the website.

We may also receive information from:

payment providers;
delivery and logistics providers;
fraud, security or verification providers;
website and technology service providers; and
another DateNight user where they use a feature that requires them to provide your contact information, for example to send a reward or other gameplay communication to you.

We may also generate technical and security information automatically when you use the website.

5. How and why we use personal information

We only use personal information where we have an appropriate lawful basis.

Depending on the purpose, this may include processing necessary for a contract, compliance with a legal obligation, our legitimate interests or your consent.

5.1 Orders and purchases

We use order, contact and transaction information to:

process orders;
take or confirm payment;
fulfil and deliver products;
provide order communications;
process cancellations, returns and refunds;
handle problems with an order; and
maintain appropriate transaction records.

Our lawful basis is generally performance of a contract or taking steps requested by you before entering into a contract.

We may also process transaction information where necessary to comply with legal obligations, including accounting, tax and consumer-law requirements.

5.2 Providing the Game Vault and online functionality

We use information associated with the Game Vault to:

verify access;
save and retrieve games;
store gameplay information;
record rewards and punishments;
send rewards where requested;
facilitate redemption;
provide links or codes to intended users;
maintain the relevant online functionality; and
respond to requests concerning saved information.

Where the Game Vault is supplied as part of your DateNight purchase, processing necessary to provide that functionality may be based on performance of our contract with you.

For other optional or freely available website functionality, we may rely on our legitimate interests in operating and providing the requested DateNight functionality where those interests are not overridden by your rights and interests.

5.3 Security, fraud and abuse prevention

We may process technical, access and usage information to:

secure the website;
verify users or requests;
prevent unauthorised access;
enforce rate limits;
detect fraud or abuse;
investigate security incidents;
protect other users;
maintain service availability; and
enforce our Terms of Use.

We generally rely on our legitimate interests in protecting DateNight, its systems, users and business from fraud, misuse and security threats.

5.4 Support

We use information submitted through Support to:

identify the relevant order, game or issue;
investigate the request;
communicate with you;
resolve problems;
handle complaints; and
maintain an appropriate record of the issue and its resolution.

Depending on the issue, our lawful basis may be performance of a contract, legal obligation or our legitimate interests in providing and administering customer support.

5.5 Improving and administering DateNight

We may use appropriate technical and operational information to:

understand how the website performs;
identify errors;
troubleshoot problems;
improve functionality;
maintain the website;
understand general use of features; and
develop DateNight products and services.

Where personal information is involved, we generally rely on our legitimate interests in operating and improving DateNight.

Where cookies or other storage/access technologies require consent under applicable law, we will obtain the required consent separately.

Where practical, we may use aggregated or anonymised information instead of identifiable personal information.

5.6 Legal and regulatory purposes

We may process information where reasonably necessary to:

comply with law;
respond to lawful requests from authorities;
maintain required business records;
establish, exercise or defend legal claims;
investigate suspected wrongdoing; or
protect our legal rights.

Our lawful basis may be legal obligation or legitimate interests, depending on the circumstances.

6. Game Vault information and recipient information

The Game Vault is designed to support DateNight gameplay.

A user may, for example, provide another player's email address so that DateNight can send a reward, redemption or other requested gameplay communication.

If another DateNight user provides your contact information in this way, we use that information for the relevant requested functionality.

We do not treat the fact that somebody has provided your email address for a gameplay feature as permission to add you to a marketing list.

Where appropriate, communications sent to a person whose information was provided by another user will include access to this Privacy Policy or equivalent privacy information.

Game Vault information is not intended to be permanent archival storage and should not be relied upon as the only permanent record of information that is important to you.

7. Adult and potentially personal gameplay information

DateNight is an adult entertainment product. Some gameplay information stored through the Game Vault may therefore be intimate or personal in an ordinary sense.

We limit our use of saved gameplay information to purposes reasonably connected with providing, securing, maintaining and supporting the relevant DateNight functionality.

We do not use saved Game Vault information to profile users for advertising or to infer characteristics such as sexual orientation, health status or other sensitive personal characteristics.

Users should avoid including unnecessary sensitive personal information in Support messages or free-text website fields.

8. Marketing

We may send marketing communications about DateNight where we are permitted to do so.

Depending on the circumstances, this may be because:

you have chosen to receive marketing; or
applicable electronic-marketing law permits us to contact an existing customer about our own similar products or services.

Where you have given consent, you may withdraw it at any time.

Where marketing is sent under another permitted basis, you may opt out at any time.

Marketing emails will contain a simple way to unsubscribe.

Opting out of marketing does not prevent us from sending non-marketing communications that are necessary for an order, Game Vault feature, Support request, legal notice or other service you have requested.

We may retain limited suppression information after you opt out so that we can remember not to send marketing to you again.

9. Cookies and similar technologies

The DateNight website may use cookies and other technologies that store information on, or access information from, your device.

These may be used for purposes including:

essential website operation;
basket or checkout functionality;
security;
fraud and abuse prevention;
remembering preferences;
measuring performance or usage; and
other functionality described in our Cookie Policy.

Our Cookie Policy explains the technologies currently in use and their purposes.

Where applicable law requires consent for a cookie or similar technology, we will obtain that consent through the website's cookie controls before using it.

Some technologies may be used without consent where an applicable legal exemption permits this.

We do not sell personal information to advertisers.

We may share personal information where reasonably necessary with organisations that help us operate DateNight, including:

payment processors such as Stripe;
website-hosting and cloud-service providers;
database and storage providers;
email-delivery providers;
security, fraud-prevention and verification providers;
website monitoring and error-diagnostic providers;
delivery and logistics companies;
professional advisers such as accountants, lawyers or insurers; and
other suppliers acting on our behalf.

Where one DateNight feature is specifically designed to send information to another person, we may also disclose the information necessary to the intended recipient.

We may disclose information to courts, regulators, law-enforcement agencies, tax authorities or other public authorities where required or permitted by law.

If DateNight or the business operating DateNight is sold, reorganised, incorporated, merged or transferred, relevant personal information may be disclosed to potential or actual purchasers, investors, professional advisers or successor entities where reasonably necessary and subject to appropriate safeguards.

11. Service providers

Some organisations processing personal information for DateNight act as processors, meaning they process information on our instructions in order to provide their service to us.

Other organisations, such as certain payment or delivery providers, may act as independent controllers for particular processing they carry out under their own legal obligations.

We require processors handling personal information on our behalf to provide appropriate data-protection and security commitments.

12. International transfers

Some of our technology and service providers may process personal information outside the United Kingdom.

Where this involves a restricted international transfer under UK data-protection law, we will use an appropriate lawful transfer mechanism.

Depending on the destination and provider, this may include:

UK adequacy regulations; or
contractual or other safeguards recognised under UK data-protection law.

Where required, we will also assess whether the relevant safeguards provide an appropriate level of protection in the circumstances.

You can contact us through the Support section if you require further information about safeguards used for a particular international transfer.

13. How long we keep personal information

We do not retain every category of information for the same length of time.

We determine retention periods based on factors including:

why the information was collected;
whether it remains necessary to provide a feature;
legal, tax or accounting requirements;
security and fraud-prevention requirements;
limitation periods for legal claims;
whether a Support issue remains open;
whether a Game Vault record remains active or useful; and
whether the person has asked us to delete information where deletion is legally available.

In particular:

Order and transaction records may be retained for the period reasonably necessary to meet accounting, tax, consumer, fraud-prevention and legal-record requirements.

Game Vault information may be retained while reasonably necessary to provide the relevant save, retrieve, reward or redemption functionality. We may delete inactive, expired or obsolete game information in accordance with our operational retention rules.

Support records may be retained for as long as reasonably necessary to investigate the issue, maintain an appropriate history and deal with related legal or operational matters.

Security and technical logs are normally retained only for the period reasonably necessary for security, troubleshooting, fraud prevention and system administration.

Marketing information may be retained while you receive marketing. If you opt out, we may keep minimal suppression information for as long as reasonably necessary to respect that choice.

We may retain information for longer where required by law, a legal claim, regulatory requirement, fraud investigation or other legitimate reason.

We may anonymise information so that it no longer identifies an individual. Information that has been effectively anonymised may be retained and used without being treated as personal information.

14. Security

We use reasonable technical and organisational measures designed to protect personal information against:

unauthorised access;
accidental loss;
misuse;
alteration;
inappropriate disclosure; and
destruction.

Measures may include access controls, verification systems, rate limiting, logging, security monitoring and protections implemented by our technology providers.

No internet-based system can be guaranteed to be completely secure.

If we become aware of a personal-data breach, we will assess and respond to it in accordance with applicable data-protection law.

15. Users under 18

DateNight is intended for adults aged 18 and over.

The website and Game Vault are not intended for use by children.

We do not knowingly design DateNight functionality for children or seek to collect personal information from them through adult DateNight functionality.

If we become aware that personal information has been provided by a person under 18 in circumstances where it should not have been collected, we may take appropriate steps to restrict or delete that information.

16. Your data-protection rights

Depending on the circumstances and the lawful basis on which we process your information, you may have rights including:

access — asking for a copy of personal information we hold about you;
rectification — asking us to correct inaccurate or incomplete information;
erasure — asking us to delete personal information in circumstances where the law gives you that right;
restriction — asking us to restrict how information is used in certain circumstances;
data portability — receiving certain information you provided to us in a portable format where the statutory requirements apply;
withdrawal of consent — withdrawing consent where our processing is based on consent; and
rights concerning certain automated decisions where applicable.

Not all data-protection rights apply in every circumstance, and some rights are subject to conditions or legal exemptions.

Your right to object

You may have the right to object to our use of your personal information where we rely on legitimate interests.

Where the law permits, we may continue processing despite an objection if we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or where processing is required for the establishment, exercise or defence of legal claims.

You have an absolute right to object to the use of your personal information for direct marketing.

You do not normally have to pay to exercise your data-protection rights.

We may need to verify your identity before acting on a request.

To exercise a data-protection right, please use the Support section of the DateNight website and identify the request as a privacy or data-protection request.

You may also use the privacy contact details in Section 1.

17. Automated decision-making

DateNight does not currently use personal information to make decisions about users solely by automated means that produce legal or similarly significant effects.

We may use automated systems for matters such as security, rate limiting, spam prevention or fraud detection, but these are intended to protect and operate the service rather than make legally significant decisions about users.

If this changes materially, we will update this Privacy Policy and provide any additional information required by law.

18. Data-protection complaints

If you believe DateNight has not handled your personal information properly, you can make a data-protection complaint through the Support section of the website.

Please identify the issue as a privacy or data-protection complaint and provide enough information for us to understand what has happened.

We will:

provide a way for you to raise the complaint;
acknowledge receipt within the period required by law;
take appropriate steps to investigate it without undue delay;
keep you appropriately informed; and
communicate the outcome without undue delay.

You also have the right to complain to the UK's data-protection regulator, the Information Commissioner's Office (ICO).

You do not need to complete DateNight's internal complaints process before raising a concern with the ICO.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

changes to DateNight;
new website or Game Vault functionality;
changes to the personal information we process;
changes to our service providers;
changes to law or regulatory guidance; or
changes to our business.

The date at the top of this Privacy Policy shows when it was last updated.

Where a change materially affects how we use personal information, we will take reasonable steps to bring the change to the attention of affected users before or when the new use begins where required.

20. Contact

For privacy questions, requests or complaints, please use the Support section of the DateNight website.

You may also contact us at: